Katy refused. Read our full Casper Hybrid Mattress Review. Dreams have refused to accept this and will not even look at the pictures we have sent them. Reviews Dreams. The Hudson contains up to 1,000 individually wrapped pocket springs for extra comfort. The vast majority invest … we went to one of Belfast shop, placed the order and had to wait for a simple bed base 3 weeks. Nothing was too much for them and no hassle. At first they refused to accept that we had a guarantee... until we gave them proof of the additional payment we had made to cover the new mattress. They have good initial reception from sleepers, but some sagging reported despite firm attributes. The pros: Pocket sprung and all-foam mattresses for an affordable price. ⭐100 Nights Free ⭐Trial 10 Years Warranty. The pros: Traditional luxury mattresses with both soft and medium firmness options. I was very pleased with the help and assistance he gave me. The entire team were very welcoming as soon as we arrived and really tried their best to help. Their mattresses come in both pocket sprung and all-foam varieties and feature a range of firmness options. Therapur is a Dreams specific mattress brandthat is priced high for the materials used. However, it doesn’t mean that all the best-evaluated mattresses have to cost you a fortune. We felt that we were given excellent service because we told them what we needed from our bed and they showed us a range of beds that would cover our needs and gave us time to try them out, and time to change our minds if we needed to. Share your voice on ResellerRatings.com Therapur is a Dreams specific mattress brand that is priced high for the materials used. Buy now. And I am still trying to get an answer from Dreams about when is it getting fixed. One month past and no further communication from them. If you use one of these and buy something, Slumber Search may make a small amount of money. While both of these beds are memory foam mattresses, the Copper Dreams is much more luxurious than the Chill Memory Foam bed. Its cover is made up of polyester, and .75 inch of foam is quilted in to cushion the sleep surface. Great customer service in shop with lots of help and updates on delivery. 0. Really happy with everything, customer service & delivery. I was advised to buy a Tempur mattress... learn about our best rated UK mattress brands. Lead times are a bit long, but other than that very satisfied with the customer service. I today have received a text message to say that my delivery tomorrow will arrive between 09:00-10:00. I ordered my new bed and they kept me fully up to date with the progress of my order. We chose a replacement mattress and paid even more money to have it delivered, but when the delivery men turned up (now 3 and a half months since the original order) they spotted a tiny mark on the mattress and refused to take it away. I can't express how gobsmacked I was at this point at the utter incompetence and awful service they were offering. We'll go through each brand in detail below so that you can get a better sense of what you are buying.Here are the details... Silentnight is one of the most popular budget brands in the UK. On August 7th I receive a confirmation email. More info. Making us short in the bank for bills being taken over the next few days. I ordered a mattress from Dreams for £1800 - almost the most expensive one in the shop. Jonathan provided excellent customer service at the West Ealing branch. I have tried calling dreams, the company they use to insurance and the actually company that does the work. The Layla Hybrid also includes a pocketed coil support core shared … I purchased a mattress from Dreams on 11th August 2018. Out of the four beds in this review, Dreamfoam Arctic Dream Mattress is the one of the models we’d suggest to heavier individuals since it’s available in hybrid and all-foam constructions. When I contacted customer service again for the refund they informed the discount is applicable only if I buy the mattress . Diane Purley Way Croydon was great offered us a Drink, and purchased some pillows. never ever back. We were told a replacement was available in November. I do not believe these assessors are independent at all.. THE BAD: No opened returns (Overstock.com) • minimal warranty • only fair longevity on average with regular use. The delivery guys dropped the mattress in an oily puddle. I think this is so wrong you dictating to your customers how they pay for goods. Reviews, having a link to both its BBB page and social media on. The bed itself is lovely so I would definately use them you consent to our of. 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